Making Rent – The Sales Quota Mindset

Years ago, a former boss and mentor of mine shared a principle that stuck with me. He owned a few duplexes, and his rule was simple: if a tenant was two months behind on rent, eviction proceedings began on the first day of the third month.

His reasoning? “If you can’t pay one month’s rent, you’re certainly not going to pay two.”

And you know what? He was never wrong. That rule worked, and it made me think: this same principle applies to hitting your monthly sales quota.

A Lesson in Priorities

I once worked with a salesperson who, early in the month, walked past my office. I called him in and asked, “What’s your goal this month?”

He stuttered. Hesitated. He didn’t know.

I contained my disappointment and calmly told him his quota. “Now, how are you going to reach it?” I asked. “Think about it, make a plan, and we’ll meet next Tuesday at 10:00 to discuss.”

The following week, we met and this time, he knew his quota. Good start. I then asked, “What’s your apartment rent each month?”

He answered immediately. No hesitation.

“You have a roommate, right?” I asked. “What’s their share of the rent?”

He knew that too.

“Now suppose your roommate couldn’t pay their share one month. What would you do?”

“I’d probably ask them for it every day until they caught up.”

“And if they didn’t?”

“I’d have to make up the difference and find another roommate.”

I nodded. “So you agree that the landlord wouldn’t accept just half the rent and call it good?”

“Of course not,” he said.

“Exactly,” I replied. “And your quota is no different. There is nothing less than your full quota that is acceptable. That’s not how this works.”

 Rent Is Fixed — So Is Your Quota

When it comes to rent, people know the number. They know the consequences of missing it. They budget, plan, and prioritize to make sure it’s covered.

Sales quotas should be treated the same way and have the same priority, if not greater.  More money can solve a lot of problems.

When you know your number, you know how hard you need to work. That awareness drives urgency and responsibility. You won’t hit your quota through guesswork or hoping things “pick up later.” It takes:

  • Discipline — Day-in, day-out commitment to pipeline activity.
  • Focus — Concentrating on leading daily goals of high-impact tasks that move the needle.
  • Efficiency — Sharpening skills through debriefing and using better tools to work smarter for future appointments and conversations.
  • Accountability — Owning your results without excuses or delays. You owe it to yourself, your team and your employer.

Quota Debt Is Real

Let’s be clear: sales doesn’t work on a rollover system. You can’t “make it up next month.” If you miss your target this month, the pressure increases next month. And unless something changes — your habits, your skillset, or your effort — you’re just carrying a deficit forward, making it harder to catch up.

Just like rent, your quota is non-negotiable. Falling behind forces painful decisions: do more with less time, work more hours, make up ground while handling new responsibilities, or worse, fall further behind and damage your credibility.

Stay Ahead, Stay On Track

Don’t wait for quotas to catch up with you. Stay ahead of your:

  • Behavior — Make proactive calls, follow up diligently, and qualify ruthlessly.
  • Tasks — Don’t delay outreach, proposals, or internal collaboration.
  • Responsibilities — Know your metrics, report consistently, and seek feedback.
  • Obligations — Own your number, your calendar and time; and your career path.

When you treat your sales quota like your rent — something fixed, non-negotiable, and mission-critical — you’ll operate with the urgency, clarity, and consistency that drive results.

Thanks for reading — and remember, quota isn’t optional.

Stop Helping People!

This title causes most people to flinch and reread it.  They react with, “but that’s how I describe what I do.  I help people.  I help companies.”  I response with, “Stop it!“

What makes you think they want your help?  What makes you think they need your help?  Why not someone else?  Why now?

Helping people that don’t see a problem is being assumptive.  What upsets prospects the most is assumptive salespeople.  Don’t assume people have problems.  It is insulting.  They certainly don’t want other people pointing out their problems.  Especially a salesperson off the street, they never met.

Start working with people.  Get on the same side of the table with them and fight with them against a problem or towards a desired goal.  Here are three reasons why: [Read more…]

Get Outside your Comfort Zone

In negotiation, the more information you have, the better position you’re in. The greater leverage. Same thing when it comes to sales. Prospects know this so they withhold information, don’t share it with the salesperson, and then they’re in control. The prospects are in control and the salesperson is scrambling. Because the first time they had a conversation with them, there wasn’t enough engagement.

Stop Hoping, Trying and Helping

Imagine you are checking into a hotel and the front desk clerks says, “We hope you enjoy your stay.” As if to really say, “We haven’t done anything special for you, even though we knew you’re staying with us. We just hope, by luck, you are satisfied.” Really! [Read more…]

I Was Wrong!

Last week someone came up to me at a networking event and introduction themselves and shared they first heard me present at a chamber event in 2002. I asked them what they remember from that talk, because I may have to walk some of my advice back.

Our market changes everyday and sometimes the advice I gave, is no longer true. [Read more…]

What Are You Willing to Tolerate?

Last week I spent a day on a ride-along with a sales rep visiting existing accounts and meeting new prospects. The conversations during the miles we covered were mixed between business and personal topics. One personal story was about how the rep can’t find her hotspot at home, so she has been using the cell phone as a hotspot. I asked her how long the hotspot was missing and she said about 3 months. She was not sure if her daughter hid it or the dog ran off and buried it in the backyard.

The following week when the sales report came out, she fell short of her weekly goals.  I reminded her about the story she told me about the missing hotspot. I asked her if she is willing to tolerate substandard results at home, she will also accept substandard results at work and she will never succeed if she continued to believe she doesn’t deserve anything better than what she is getting. [Read more…]

Whom Do You Admire?

I remember growing up and wanting to be a doctor. My grandfather was a doctor and was allowed to smoke Dutch Masters President cigar’s in the house after dinner. I thought that was pretty cool. I’m sure there were other reasons I aspired to be like him, but cannot recall them today.

Recently I asked a new client who they admire and they were caught off guard. They replied with, “Well, I guess my father.” I asked, “How often do you see your father?” “About two to three times a year, I guess.” they answered. “What do you admire about your father?” I asked. Silence. He couldn’t think of anything. [Read more…]

Fight and fail; the only option worth taking

Lately it seems I’ve be learning a lot of lessons.  Which is another way of saying; I’ve been attempting new activities and not achieving the preferred outcome.  This is frustrating for me and I imagine the same for others who are constantly doing the same.

I don’t want to learn anymore lessons for a while.  I want a normal day of mediocrity, filled with a calm contentment and no surprises; like working on an assembly line for a few months. [Read more…]

It’s the bottom of the 7th and you’re trailing

Your team has just taken the field after another inning with no hits. You have 2 more chances at bat to change the score from being behind 5 to 3. Your focus is currently on being defensive with throwing more strikes than hits and making more outs than errors. But, you also have to get some hits in when you’re up to bat. What can you do to get more hits? That is the question.

OutfielderThis is the same question salespeople need to ask themselves when they are in the last two months of the year and they are 25% away of reaching their annual quota. You cannot have another year when you don’t make quota. At this point, with the current sales pipeline, you will fall short by $67,000 in revenue. What can you do to change the outcome of the year and make your quota? [Read more…]

Self-forgiveness Begins with Others

Jack was playing center outfield during the third game of the season. He’ll be 10 this year and is starting to refine his baseball talents. It’s his favorite sport with football a close second.

In the fifth inning a pop fly was hit in his direction. He got under it, adjusted his stance, focused on the falling ball but couldn’t hold on to it and dropped it. He grabbed the ball and threw it to second base. The batter was safe.

He had a tough time letting that error go. Jack is one of the better players on the team. He commits to keeping his skills sharp with additional practices in the off season and learning by watching professional MLB players on television.
Baseball player jumps high to catch a fly ballDuring the ride home, Jack was silent, though his team won. His father asked him what’s wrong. He just kept repeating he should have caught that pop up in the fifth. He couldn’t forgive himself.

His father reminded him of a last game they played when one of Jack’s teammates, Taylor, missed a pop up, causing the team to lose the game. Jack criticized Taylor all the way home and blamed him for losing the game. “Perhaps the withheld forgiveness that Jack held towards Taylor is the same withheld forgiveness Jack feels towards himself,” his father thought. He shared that thought with his son. Then he thought about it in his own life. [Read more…]