Making Rent – The Sales Quota Mindset

Years ago, a former boss and mentor of mine shared a principle that stuck with me. He owned a few duplexes, and his rule was simple: if a tenant was two months behind on rent, eviction proceedings began on the first day of the third month.

His reasoning? “If you can’t pay one month’s rent, you’re certainly not going to pay two.”

And you know what? He was never wrong. That rule worked, and it made me think: this same principle applies to hitting your monthly sales quota.

A Lesson in Priorities

I once worked with a salesperson who, early in the month, walked past my office. I called him in and asked, “What’s your goal this month?”

He stuttered. Hesitated. He didn’t know.

I contained my disappointment and calmly told him his quota. “Now, how are you going to reach it?” I asked. “Think about it, make a plan, and we’ll meet next Tuesday at 10:00 to discuss.”

The following week, we met and this time, he knew his quota. Good start. I then asked, “What’s your apartment rent each month?”

He answered immediately. No hesitation.

“You have a roommate, right?” I asked. “What’s their share of the rent?”

He knew that too.

“Now suppose your roommate couldn’t pay their share one month. What would you do?”

“I’d probably ask them for it every day until they caught up.”

“And if they didn’t?”

“I’d have to make up the difference and find another roommate.”

I nodded. “So you agree that the landlord wouldn’t accept just half the rent and call it good?”

“Of course not,” he said.

“Exactly,” I replied. “And your quota is no different. There is nothing less than your full quota that is acceptable. That’s not how this works.”

 Rent Is Fixed — So Is Your Quota

When it comes to rent, people know the number. They know the consequences of missing it. They budget, plan, and prioritize to make sure it’s covered.

Sales quotas should be treated the same way and have the same priority, if not greater.  More money can solve a lot of problems.

When you know your number, you know how hard you need to work. That awareness drives urgency and responsibility. You won’t hit your quota through guesswork or hoping things “pick up later.” It takes:

  • Discipline — Day-in, day-out commitment to pipeline activity.
  • Focus — Concentrating on leading daily goals of high-impact tasks that move the needle.
  • Efficiency — Sharpening skills through debriefing and using better tools to work smarter for future appointments and conversations.
  • Accountability — Owning your results without excuses or delays. You owe it to yourself, your team and your employer.

Quota Debt Is Real

Let’s be clear: sales doesn’t work on a rollover system. You can’t “make it up next month.” If you miss your target this month, the pressure increases next month. And unless something changes — your habits, your skillset, or your effort — you’re just carrying a deficit forward, making it harder to catch up.

Just like rent, your quota is non-negotiable. Falling behind forces painful decisions: do more with less time, work more hours, make up ground while handling new responsibilities, or worse, fall further behind and damage your credibility.

Stay Ahead, Stay On Track

Don’t wait for quotas to catch up with you. Stay ahead of your:

  • Behavior — Make proactive calls, follow up diligently, and qualify ruthlessly.
  • Tasks — Don’t delay outreach, proposals, or internal collaboration.
  • Responsibilities — Know your metrics, report consistently, and seek feedback.
  • Obligations — Own your number, your calendar and time; and your career path.

When you treat your sales quota like your rent — something fixed, non-negotiable, and mission-critical — you’ll operate with the urgency, clarity, and consistency that drive results.

Thanks for reading — and remember, quota isn’t optional.

Outside Salesperson Allergies

Outside Salesperson Allergies: The Things They Just Can’t (or Won’t) Do

Salespeople are the lifeblood of revenue growth—but even the best ones have their “allergies.” These are the expectations, best practices, and responsibilities that they know they should do… but for some reason, they resist them like pollen in springtime.

Let’s take a closer look at the most common allergic reactions of outside salespeople.
Fair warning: this list might hit close to home.

These reps thrive on freedom, relationships, and flexibility—but structure? Not so much.

  1. Entering Notes into the CRM
    The post-meeting haze kicks in. “I’ll remember the details,” they say… until they don’t.  My manager does not pay me to enter notes.  They pay me for results!
  1. Prepping for Appointments
    They glance at the prospect’s name five minutes before the meeting.  Skip any notes from the last meeting, because there are none.. “Let’s just have a conversation.”
  1. Following a Formal Sales Process
    Every sale is a “gut feel” adventure. Consistency? That’s for tax preparers and accountants.
  1. Asking for Referrals
    They have amazing relationships but never turn them into introductions. “Feels too transactional.” “I don’t want to appear desperate.”
  1. Scheduling Follow-Ups Immediately
    They’d rather “circle back, check in, or touch base – next week” than lock in a date and time with the prospect – on the spot.
  1. Collaborating with Inside Sales or SDRs
    “Oh, they don’t understand what it’s like out in the field.” Classic allergy to teamwork.
  1. Holding Themselves Accountable
    They dread weekly check-ins. “I’ve been out building relationships!” (with little to show in the pipeline).
  1. Using Sales Enablement Tools
    If it’s not in their phone or briefcase, it’s “too complicated.”  “I’m old school.  Just get me in front of them and I’ll sell them!”
  1. Preparing for the Meeting and Scripting the First 5 Minutes
    They believe in “reading the room,” even if it leads to going off the rails.
  1. Delivering Tough Truths to Clients
    They’d rather stay “likable” than challenge the buyer’s thinking—then wonder why deals stall. “They know more about the problem than I do.  They’ll do the right thing.”

🧪 Diagnosis: High Awareness, Low Compliance

These allergies aren’t fatal—but left untreated, they can slow progress, kill deals, and frustrate leaders and clients alike. Awareness is the first step. Treatment? That takes coaching, clarity, and commitment.

Respectfully Submitted,

Scott P. Plum, President
Minnesota Sales Institute, LLC
www.mnsales.com
(612) 789-5700

Stop Helping People!

This title causes most people to flinch and reread it.  They react with, “but that’s how I describe what I do.  I help people.  I help companies.”  I response with, “Stop it!“

What makes you think they want your help?  What makes you think they need your help?  Why not someone else?  Why now?

Helping people that don’t see a problem is being assumptive.  What upsets prospects the most is assumptive salespeople.  Don’t assume people have problems.  It is insulting.  They certainly don’t want other people pointing out their problems.  Especially a salesperson off the street, they never met.

Start working with people.  Get on the same side of the table with them and fight with them against a problem or towards a desired goal.  Here are three reasons why: [Read more…]

When They Say NO!

Most salespeople will admit they don’t like hearing a “No” from prospects during the sales process. There is a small sting of rejection that is hard to accept with a lingering sense of discouragement. This is not uncommon and if you feel this way, you are not alone. [Read more…]

Be a Problem Finder!

See, prospects are buying on value, not price. Salespeople think prospects are buying on price, so the right away selling on price, price, price, and then I go, who’s turning your product into a commodity? Me, the prospect you’re leading with price. So you’re telling me I should buy from them. So if somebody else comes in the door and they’re offering your same product for fifty cents less, you’re telling me I should buy it from them? [Read more…]

VIDEO: Growing Revenue and Increasing Profit


Presented a luncheon workshop on Tuesday, January 29, 2019
at the Minneapolis Club [Read more…]

Get Outside your Comfort Zone

In negotiation, the more information you have, the better position you’re in. The greater leverage. Same thing when it comes to sales. Prospects know this so they withhold information, don’t share it with the salesperson, and then they’re in control. The prospects are in control and the salesperson is scrambling. Because the first time they had a conversation with them, there wasn’t enough engagement.

Are Your Results Rewarding?

Are your actions rewarding? Are you moving ahead. Think about where you are and where you want to be. Are your actions taking you there? If not, what has to change? [Read more…]

When a Prospect Gets Upset

I’m curious. Tell me more. So then you know the salesperson that asks another question and listens for the right followup question, and here’s where these followup questions get more emotional and here’s where the salespeople start backing off. [Read more…]

You Can’t Do That!

http://www.mnsales.com – Watch me. That’s what a prospect is saying when a salesperson says you can’t do that. Or we share our product or service will ‘allow them to’…really, the prospect is saying. You are going to give me permission to do something I want. I need your approval to proceed. [Read more…]