The One Word to Stop Using

One of the services I offer clients is selecting and hiring superstar salespeople. I work with them on weeding through resumes and asking questions during interviews. During one of the interviews, last week, I asked a candidate to describe a superstar salesperson, and they replied with, “someone that is helping customers solve problems.” Is this how you describe a superstar salesperson? [Read more…]

It’s the bottom of the 7th and you’re trailing

Your team has just taken the field after another inning with no hits. You have 2 more chances at bat to change the score from being behind 5 to 3. Your focus is currently on being defensive with throwing more strikes than hits and making more outs than errors. But, you also have to get some hits in when you’re up to bat. What can you do to get more hits? That is the question.

OutfielderThis is the same question salespeople need to ask themselves when they are in the last two months of the year and they are 25% away of reaching their annual quota. You cannot have another year when you don’t make quota. At this point, with the current sales pipeline, you will fall short by $67,000 in revenue. What can you do to change the outcome of the year and make your quota? [Read more…]

Leaders Never Stop Learning

This time of year there is a buzz with back to school and back to business, like the beginning of a new year.  As you probably know the school year was established around the harvest season, yet it has not changed as our country has evolved into a more industrial age.

Watching successful sales leaders, one of the first questions I ask is “What books have you read recently?”  There is never a hesitation to share a title or author.  Every day delivers an opportunity to learn something new if we have the Wonder.  The Wonder is the first step of change.

We have to ask ourselves, [Read more…]

Self-forgiveness Begins with Others

Jack was playing center outfield during the third game of the season. He’ll be 10 this year and is starting to refine his baseball talents. It’s his favorite sport with football a close second.

In the fifth inning a pop fly was hit in his direction. He got under it, adjusted his stance, focused on the falling ball but couldn’t hold on to it and dropped it. He grabbed the ball and threw it to second base. The batter was safe.

He had a tough time letting that error go. Jack is one of the better players on the team. He commits to keeping his skills sharp with additional practices in the off season and learning by watching professional MLB players on television.
Baseball player jumps high to catch a fly ballDuring the ride home, Jack was silent, though his team won. His father asked him what’s wrong. He just kept repeating he should have caught that pop up in the fifth. He couldn’t forgive himself.

His father reminded him of a last game they played when one of Jack’s teammates, Taylor, missed a pop up, causing the team to lose the game. Jack criticized Taylor all the way home and blamed him for losing the game. “Perhaps the withheld forgiveness that Jack held towards Taylor is the same withheld forgiveness Jack feels towards himself,” his father thought. He shared that thought with his son. Then he thought about it in his own life. [Read more…]

Who Defines the Marketplace?

Remember your first day at a new company? Maybe you started the company and were so excited you can hardly sleep. There was an unstoppable ambition fueled by a desire to succeed. Do you still have that desire? What changed?

A successful life is built on a daily commitment to optimism. Optimism has two parts. The first is maintaining a hopeful outlook before a decision is made; the other is dwelling on the most positive aspects of a decision afterwards. With all the life changes we experience, voluntary and involuntary, we must be optimistic. [Read more…]

I know why I’m stuck. Here’s what I’m going to do about it.

It happened. I’m in a rut. A bit ironic, because I teach a full-day workshop called From Rut to Strut. Now I need to practice what I teach.

Let me share more about my state.  I’m busy!  Never been busier.  But I’m not growing.  As a person, I am not growing.  And as a business, I am not growing. [Read more…]

Three Questions Begin with One Answer

Starting a journey begins with a desire of wanting and believing you deserve more or you decide to no longer accept the current status of your life.  Some steps will not be easy and you will often be tested and challenged.  Growing takes a strong commitment; enough to overcome all adversity.  A determined focus will prevent distractions from your goal.  As you begin this quest, ask yourself the following three questions. [Read more…]

Start or Wait…What should I do?

The summer of 2010 I took the StrengthFinders™ test and found my top strength was Learner. This means I feel strong when I’m learning (I also have Responsibility, Intellection, Empathy and Connectedness). As a Learner, I enjoy reading business and self-development books and have found a conflict in the advice from two positions. The conflict is in the mixed message of “Taking Action” and “Delaying Gratification.”

One position is taking action and getting started.  This has always been my axiom from Og Mandino as he stresses it in Scroll IX, “I will act now” from his book the “Greatest Salesman in the World.”  Supporting this position is David J. Schwartz in his book, “The Magic of Thinking Big” as he writes in chapter 10; “The way to combat any kind of fear is action.” [Read more…]

Believing Can Come True if You are Involved in the Believing

“Believing can come true if you are involved in the believing.”

I cannot remember where I heard this quote, but it stuck with me because it reinforces the axiom that your beliefs determine your behavior and your behavior (daily habits) determines the results you receive.  If you are not receiving the desired results in life, no matter the role you are playing, change begins with determining what you are doing and not doing (behavior) and then asking yourself why.  “Why am I doing this”? or “Why am I not doing that?”

Are your beliefs a choice?  Good question.  I guess now that I’m thinking about it, I would have to say YES.  We consciously decide what is true and what we want to believe as fact.  True would mean the means (behavior) justify the desired ends (results). [Read more…]

My Boss Told Me I Should Go – oh joy!

Before opening a seminar, I’ll hang around the registration desk to meet the audience and ask “how did you hear about the event and what made you decide to attend today?”  Two important questions will help me discover a successful source of marketing and uncover the motivation of the attendee.

Sometimes my audience attendees will say, “My boss told me I should go to this.”  At that moment, they have met their boss’ goal, but chances are that anything in their life will change is low. [Read more…]