7 Words to Remove From Your Sales Vocabulary

Will Rogers said, “You never have a second chance to make a first impression.”  Often salespeople can use one seemingly innocent word that immediately defines a conversation as a sales-pitch and triggers the defensive shields of suspicion in the prospect.  Words have meaning and we want to make sure the words we use as content accurately represent our desired intent.  Just as important, words hold different meanings and significance based on one’s past experiences.  If we use one of these “trigger” words, we could easily insult a prospect and devalue the service we provide.  Here are the 7 in no particular order: [Read more…]

The Most Important Question You Could Ask a Prospect

Seems like the greatest competition we face is not another company targeting our prospects in a shared marketplace, rather prospects deciding to do nothing or to take on doing the task themselves.  Unfortunately, untrained salespeople that love to talk and demonstrate how much they know originate the option of doing it yourself (DIY) in the prospects mind.  This does a strong disservice to them, because the salesperson is suppose to know more than them, so they get hired.  Or the salesperson makes the buying process (i.e. making the prospect chose from too many different options) so difficult to understand, the prospect’s frustration cause them to stall in moving forward with the project. [Read more…]

Three Questions Begin with One Answer

Starting a journey begins with a desire of wanting and believing you deserve more or you decide to no longer accept the current status of your life.  Some steps will not be easy and you will often be tested and challenged.  Growing takes a strong commitment; enough to overcome all adversity.  A determined focus will prevent distractions from your goal.  As you begin this quest, ask yourself the following three questions. [Read more…]

Scott Plum Introduces the Minnesota Sales Institute

[VIDEO] The Minnesota Sales Institute is built on the understanding of the interaction between a prospect and a salesperson. Sales training involves a transformation of beliefs along with a change in behavior. Transforming a salespersons beliefs will translate into an improved mindset about their role within a company and create a more positive personal identity.

From Rut to Strut – Changing Your Outlook and Sales Results

In 2012, February 29th is a bonus day. Not one you usually get. How you spend it is your choice.

This full-day, interactive sales development workshop is designed to change ones outlook, behaviors and results in their sales career. As the adage goes; “no change – no change.” Unless you change something on the inside, nothing will change on the outside. [Read more…]